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Accessibility

Emerson/Paramount Center

The Emerson/Paramount Center has wheelchair accessible locations where patrons can remain in their wheelchairs or transfer to theatre seats in all three venues. Patrons who cannot or do not wish to transfer from their wheelchairs to a theater seat should request wheelchair-accessible locations when ordering tickets. If members of your party use wheelchairs, walkers, or have medical conditions which make it hard to climb several flights of stairs, explain your needs to a Ticketing Representative at the lobby Box Office or call 617.824.8400, before you purchase your tickets.

Listening Devices
Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Infrared assistive listening systems are installed in all theatres and headsets may be used at any seat. Headsets with induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch. Ask your audiologist whether your hearing aid or cochlear implant has a "T" switch (telecoil) and how to use it with an assistive listening headset. Assistive Listening Devices are available at the Box Office in the lobby of the theatre free of charge at every performance. Please present an identification card to the Ticketing Representative at the Box Office in exchange for a device.
Purchasing Tickets
If members of your party use wheelchairs, walkers, or have medical conditions which make it hard to climb several flights of stairs, explain your needs to a Paramount Center Ticketing Representative at the lobby Box Office or call 617.824.8400, before you purchase your tickets. Tickets can be purchased using a TTY device at 888.889.8587.
 
Parking
The Boston Common Garage is designed to accommodate accessibility needs.

 

Emerson/Cutler Majestic

The Emerson/Cutler Majestic Theatre is a beautiful 1903 landmark, preserved very much as it was when it was built. It has no elevators to the mezzanine, balcony or upper boxes. However, the theatre is fully accessible to persons using wheelchairs. Signage, washrooms, entry ways and seating conform to or exceed ADA standards.

Listening Devices
Assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Infrared assistive listening systems are installed in all theatres and headsets may be used at any seat. Headsets with induction neckloops are available for patrons who use hearing aids and cochlear implants with a “T” switch. Ask your audiologist whether your hearing aid or cochlear implant has a "T" switch (telecoil) and how to use it with an assistive listening headset. Assistive Listening Devices are available at the Box Office in the lobby of the theatre free of charge at every performance. Please present an identification card to the Ticketing Representative at the Box Office in exchange for a device.
Purchasing Tickets
If members of your party use wheelchairs, walkers, or have medical conditions which make it hard to climb several flights of stairs, explain your needs to the Cutler Majestic Theatre Ticketing Representative at the lobby Box Office or call 617.824.8400, before you purchase your tickets. Tickets can be purchased using a TTY device at 888.889.8587.
Parking
Vehicles displaying a valid ADA placard can find accessible parking spaces directly around the corner from the Cutler Majestic Theatre on Stuart Street in front of Rock Bottom Restaurant & Brewery. The Boston Common Garage is also designed to accommodate accessibility needs.