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Patron taking photo of the Paramount marquee
 

STREAMING FAQs

For the 20/21 Season, we are using a new digital streaming platform to bring incredible performances directly to you. Thank you for your patience while we work to make this experience as seamless as possible for you!

Any questions not answered here, please contact our Box Office at 617.824.8400 or by email at tickets@artsemerson.org. Our regular hours are Tue–Sat, 12pm–6pm; extended hours will be listed on individual event pages. 
 

Streaming tickets work in the same way as regular ArtsEmerson event tickets! Purchase and registration links are available on ArtsEmerson.org.

You will receive a confirmation email once your purchase or registration is complete. The email will contain a voucher code and a “Watch” link to our online viewing platform.

Simply click the link in your confirmation email or go to watch.artsemerson.org and enter your voucher code to view the film.

Once you have completed your purchase of a Streaming Bundle or Pass on ArtsEmerson.org, you are able to access and view the content on your computer or mobile device.

Navigate to watch.artsemerson.org in your browser and login with your ArtsEmerson.org online account credentials under the Passholder Login section. Your purchased content should all be there once you've logged in, available to view.

Please note that once you start viewing a piece of content, you must finish it within 24 hrs or you will lose access to the content. Content viewing windows also apply.

Once you start playing the content, your access to the content will end after 24 hours or at the end of the content’s viewing window - whichever comes first. On demand films will be listed with their viewing window - the dates and times within which the film is available to watch. You must watch the content within this viewing window.

Yes, in order to register for a free screening or purchase access to a paid one, you will need to create an account on the artsemerson.org or emersontheatres.org (note: accounts created on these sites are linked and work across both sites).

All event times are listed in Eastern Time. If you are viewing from a different time zone, you should plan accordingly.

Click here or on the “Forgot Password” link on the login screen to reset your password. Enter your email address and you will be emailed a temporary password. If you run into any further issues, please contact the Box Office at 617.824.8400, tickets@artsemerson.org.