Your username is the same as your email address. If you are still having trouble, please contact the Box Office at 617-824-8000. The Box Office is open -10am - 6pm M-S
If it is outside of Box Office hours, you will need to create a new account.
PARAMOUNT BOX OFFICE HOURS:
TUE - SAT: 10AM to 6PM
SUN & MON: Closed
The Cutler Majestic Box Office is open during performances only.