Emerson Community

1. Access your Account and follow the steps below based on your account status:

• If you have an ArtsEmerson account created post July 2025: log into your account.
• If you have an ArtsEmerson account created prior to July 2025: click on “Forgot your password? Reset here” at the bottom of the page. Reset your password through the email you used to purchase tickets previously.
• If you are a new patron: click on “New customer? Register now”. Register with your Emerson email.

2. Use your credentials to log into your account.

Once you’ve logged in, it will say “MY ACCOUNT” in the top right hand corner.

3. Fill in your account data.

Make sure your Emerson email address is the email associated with your account.

4. Use the drop down menu to select your Emerson College Affiliation.

Enter your graduation year if applicable. Click on “SAVE” at the bottom of the page.

5. Click on “Upcoming Events” in the header.

Select the show and date you would like to attend. (If you are having trouble finding the show, press “CRT+F” on a Mac or “CMD+F” on a PC and type in the name of the show.)

6. Scroll down to the seating map and select the seat(s) you would like to purchase.

At the bottom of the page, there is a key indicating the Emerson community price for each level. Once you’ve selected your seats, click “CONTINUE”. Alternatively, you can use the “Search for the Best Available seats” function. NOTE: For General Admission (GA) houses, simply enter the number of tickets you would like in the box next to the “Emerson Community” ticket type. Click “CONTINUE” and skip to Step 8.

7. This page will show you a summary of all tickets you have selected.

Next to each ticket, click on the drop down menu and select “Emerson Community”. Click “CONTINUE”

8. Review your order.

If you need to change anything, click “EDIT”. If the order is correct, click “CHECKOUT” at the bottom.